Sorry to hear about your laptop issues. I'd recommend starting by checking your device drivers and updates. Additionally, you might want to run a Windows system diagnostic to ensure there are no underlying OS-related issues. You can navigate to "Settings," go to "Update & Security," and run the "Check and Repair" tool. This might help identify and potentially resolve any Windows-related errors.
I found my DLL fix here. If the problem persists, please let me know, and we'll try to assist you further!