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 Post subject: Desolation of Smaug DVD Extras Problem?
PostPosted: April 9th, 2014, 12:55 pm 
Dwarf
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I have now gotten two copies of DoS & in both Blu Ray packs the Special Features DVD is not working at all.
Is anyone else having this trouble?
I finally decided to write Warner Brothers today as it can't be coincidence I just happened to grab 2 copies on 2 different days that had a defective special features dvd.

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 Post subject: Re: Desolation of Smaug DVD Extras Problem?
PostPosted: April 9th, 2014, 11:01 pm 
Dwarf
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Took a second one back to Walmart because the special featues dvd would not work & went down to Target & bought the edition that came with the Lego Legolas set but sure enough the special features dvd did not work again!!! I have tried other dvd's & they work fine so I don't know what's up. I wrote Warner Brothers about it.

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 Post subject: Re: Desolation of Smaug DVD Extras Problem?
PostPosted: April 12th, 2014, 5:18 am 
Ent
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By not work, what do you mean exactly?

After seeing this topic, I turned on my Bluray player, and put in the special features disk, to see if mine works. It is working perfectly fine. I have the ordinary bluray version. I'm actually watching some of the production videos right now. Maybe it is just the US versions or maybe you've had some bad luck with blurays?

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 Post subject: Re: Desolation of Smaug DVD Extras Problem?
PostPosted: April 12th, 2014, 8:39 pm 
Dwarf
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Erin Vanya wrote:
By not work, what do you mean exactly?

After seeing this topic, I turned on my Bluray player, and put in the special features disk, to see if mine works. It is working perfectly fine. I have the ordinary bluray version. I'm actually watching some of the production videos right now. Maybe it is just the US versions or maybe you've had some bad luck with blurays?


it keeps saying "error" & kicking the disc right back out. I have the regular blu ray version also.

Warner Brothers was very nice as they 1st asked me to see if the firmware on my blu ray player was up to date & it was. So now they are sending me a prepaid label to send them the special features disc & they will send me a brand new one.

I have never had trouble with any discs either blu or dvd until now.

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