That sounds familiar. I had almost the same thing happen with a walkway project. The job looked perfect, but small issues showed up after a season, and the company disappeared. Since then, warranty and after-care have become deal-breakers for me. A solid team should stand by their work. When I checked out
https://oakshs.ca/, I noticed they clearly outline post-installation support and maintenance details, which gave me confidence they actually care about long-term results. I also like when companies do follow-up visits or seasonal check-ins. It shows they see landscaping as an investment, not just a one-time job. In my experience, those who include care and warranty usually deliver better quality from the start because they know they’ll be accountable for it later.